Water damage repairs & insurance claim experts.
At Water Damage Repairs, we support homeowners and business owners who have discovered water damage in their properties. Our team provides fast, professional, and reliable support, restoring your property with minimal disruption.
End to end service.
From initial detection through to approved repairs
FCA regulated.
Authorised and regulated by the Financial Conduct Authority
Trusted.
With over 1,500 claims settled, you can rely on us for results
What we do.
At Water Damage Repairs, we offer a comprehensive range of services designed to tackle water damage at every stage. From escape of water and flood damage restoration to storm, sewage, drain overflow and water damage caused by firefighting, we handle it all. Our team works closely with your insurance provider to ensure a smooth and efficient claims process, while our skilled professionals restore your property to its original state.
Leak Detection for hard-to-find leaks.
We have a division called Leak Tracers Direct who can connect you with a specialist engineer to assist in tracing and accessing the water leak. Insurers will not accept a claim for water damage repairs until the cause of the damage has been found and verified as being an insured peril.
Structural drying.
When water damage is present, professionally accredited drying technicians carry out professional structural drying and moisture remediation to prevent secondary damage such as mould or material deterioration. They also record the electricity used by drying equipment so these costs can be reclaimed from your insurer.
Negotiating with insurer.
Our FCA-regulated claims team present the buildings claim and handle all negotiations with your insurer. Once the claim is settled, our skilled tradesmen do all the repairs so your property is put back to how it was. Our service is completely free to you*, providing you let us carry out the approved repairs.
Carrying out repairs.
Unlike loss assessors, we carry out the approved repairs to restore your property after water damage. We manage the repair process through to completion, keeping everything organised and on schedule. We also keep the insurer’s file open until all agreed works are completed and signed off.
Sending the bill to your insurer.
The invoice for your approved repairs is sent directly to your insurer – not to you. The only cost you pay is the excess on your policy. We will recover all costs from your insurer so you don’t have to worry about paying for any of the approved repairs.
Water damage restoration results.
See how specialist repair teams assess, expose, and restore areas affected by water damage with minimal disruption. These examples show the repair process in action, from identifying affected areas to completing the necessary repairs and reinstatement. Careful methods help reduce unnecessary damage and speed up the restoration of your property.
Benefits of choosing us.
Choosing the right water damage repair service can save you thousands in restoration costs and weeks of stress. Here’s why homeowners and businesses trust us:
Free service*
Water Damage repairs can be costly. This is why you have insurance. We will negotiate with your insurers and send the repair invoice to them. You don’t have to pay a penny other than the excess on your policy.
Stress free.
We manage everything – from assessing and presenting the water damage to carrying out the approved restoration works. You don’t have to worry about a thing.
One point of contact.
No chasing multiple companies. We coordinate the entire process. You will be assigned claims handler who will keep you updated throughout the claim process.
FCA regulated.
Through our Financial Conduct Authority regulated firm, your claim is handled with fairness and transparency, giving you complete peace of mind throughout the process.
Reliable results you can trust.
Behind every number is a property owner who achieved a fair outcome. We’re here 24/7 to make sure you never face insurers alone – and our proven process delivers results you can count on.
%
Claims approved.
Claims settled.
Years experience.
Contact centre.
Why water damage repairs need the right approach.
In 2025, consumer champion Which? took the rare step of filing a formal super-complaint to the Financial Conduct Authority (FCA), calling out serious failings by UK Insurers from delayed payouts to unfairly rejected property damage claims
In water damage repairs, this can commonly lead to:
- Damage being undervalued
- Repairs beginning before thorough drying has taken place
- Claims being settled before the full impact of moisture is understood
Our approach is built to hold insurers fully accountable and by making they fairly indemnify you for the cover you are entitled to.
Meet our team.
At Water Damage Repairs, we understand that dealing with the aftermath of water damage can be overwhelming. Once the cause of the damage has been identified, you’ll be supported by a dedicated point of contact who coordinates the damage assessment, liaises with your insurer’s loss adjuster, and arranges approved repair works.
Keep up to date with our latest news.
Stay up to date with the latest developments, updates, and insights from Water Damage Repairs. Here, you’ll find important news, helpful tips, and industry trends to keep you informed about water damage restoration and insurance claims.
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FAQs
Here are answers to some of the most common questions our clients have about water damage repairs and insurance claims. If you can’t find the information you’re looking for, feel free to contact us directly. We’re here to help!
Is water leak insurance important?
Yes, escape of water cover is standard in most policies and protects your property from unexpected water damage. It helps cover the cost of drying restoration and repairs, so you’re not left with a hefty financial burden.
Can I deal with water damage myself?
Typically, it’s best to leave significant repairs to the professionals. Water damage can hide in places that are difficult to detect and, if not dealt with correctly, can lead to mould growth, structural damage, and further complications. Our experts can assess and address the damage efficiently, preventing long-term issues.
Does home insurance cover water damage repair?
Most home insurance will cover water damage caused by sudden one-off events such as a burst pipe, drain blockage or leak. However most policies exclude damage from neglect or gradual leaks. Our team can help you navigate your insurance claim to ensure you’re covered.
How fast does water damage get worse if I wait?
Water damage can worsen very quickly, especially if left unaddressed. Within hours, water can weaken structural materials, lead to mould growth, and cause further property deterioration. The sooner you act, the more likely you are to prevent long-term damage and minimise the cost of repairs.
How long does water damage restoration take?
The length of time for restoration depends on the extent of the damage. Minor repairs can take a few days, while larger, more severe cases may take several weeks to fully restore. After our initial assessment, we’ll provide you with a more accurate timeline for your specific situation.
Will I need to move out during water damage repairs?
Insurers deem a property to be uninhabitable if there is no sleeping, cooking or bathing facilities as a result of the water damage or the restoration works. We’ll assess the situation and negotiate cover for alternative accommodation if this is required. Our goal is to restore your home quickly and with minimal disruption.
How much does water damage repair cost?
The cost of water damage repair varies depending on the severity of the damage and the affected areas. Once we have agreed the repairs with your insurer the repair invoice is sent directly to your insurer. You are only responsible to pay the excess quoted on your policy.
What our clients say.
We pride ourselves on providing exceptional service, and the feedback from our clients speaks for itself. Here, you can read about the experiences of those who have trusted us with their water damage repairs.
Really appreciated their 24 hour service. Had a burst pipe in the flat and called late at night. Helpful person took notes and got a call back early next morning with somebody sent out later that morning to come and look. Tom came on sight to survey and was just so clear and helpful explaining all the various options we had and how they could help. He went above and beyond in explaining ...★★★★★
Customer review by Mike Sohn left on 27 Jan 2026
The process from beginning to end went extremely smooth thanks to Steve and his team. Their communication is excellent, proactive and helpful.The job was carried out with quality & speed, the result looks fantastic! Very grateful for their repair work. Thank you Steve and team for being so trustworthy. Appreciate you all!★★★★★
Customer review by Lin left on 30 Dec 2025
Definitely no hard sell with these good people. I didn’t really know who I should be approaching with my problem, but the very knowledgeable gentleman was able to put me in touch with people who would be able to help. The help I got down the line was first class and am now in a position to get my problem resolved. Such a joy receiving such helpful advice from Water Damage Repairs. Thank you. ★★★★★
Customer review by Carole M left on 24 Aug 2025The claim process was made simple and all works was sorted.There were some delays but it all came together at the end. Tom who was the PM was helpful, made the process easier.★★★★★
Customer review by Mikhel P left on 27 Oct 2025We were pleasantly surprised by how smoothly everything was managed and executed from start to finish. The team took the time to clearly explain each step of the process and maintained full transparency throughout. Dimitru and his team did an excellent job repairing our water damage with great attention to detail, and impressively fast! We always felt well-informed and in good hands. Highly recommended! ★★★★★
Customer review by Sylvia K left on 17 Jul 2025For us this was a crisis of life challenging proportions. For Allproperty Claims it was a routine job, no drama at all. We left everything to their specialist team. Job done. ★★★★★
Customer review by Gareth L left on 2 Jul 2025Contact us.
If you’re dealing with water damage or need assistance with an insurance claim, we’re here to help. Our team is ready to provide expert advice and fast, reliable service to get your property back to normal. Reach out to us today, and we’ll guide you through the process every step of the way.
* Free of charge where we’re authorised to arrange approved repairs once your claim is settled. Full details in our terms of business.