Regulated and protected.
Claims management delivered transparently and in full compliance with UK regulations.
Protecting our clients.
Allpropertyclaims Limited operates as an FCA-authorised and regulated firm, holding permission number 630201. This authorisation covers assisting in the administration and performance of contracts of insurance.
As part of this permission, APC is able to:
- Act on behalf of policyholders when presenting, negotiating, and agreeing insurance claims
- Support fair insurer conduct in accordance with the terms of the insurance policy
- Help achieve an appropriate settlement value to allow properties to be reinstated to their pre-incident condition
This expertise helps reduce disputes and avoid delays caused by unclear or misclassified claims.
Financial services compensation scheme (FSCS).
Clients may be eligible for compensation where obligations are not fulfilledThe FSCS provides protection to consumers if a regulated financial firm is unable to meet its obligations. APC falls within the scope of FSCS cover.
- Compensation may apply
- Cover includes the first £2,000 of a claim, plus 90% of the remaining amount up to £85,000
Financial ombudsman service (FOS)
Where an insurer does not treat a customer fairly, APC is able to escalate the matter to the Financial Ombudsman Service for independent review.
- ICOBS Rule 8.1 requires insurers to handle claims “Promptly and Fairly”
- Where this does not happen, APC acts on behalf of clients to secure fairer outcomes
Examples of successful outcomes we secured through FOS:
Why this matters.
When dealing with water damage and insurance claims, how your claim is handled makes a real difference. Regulation and consumer protections exist to ensure claims are managed fairly, transparently, and in your best interests.
FCA-regulated claims handling.
Your claim is managed in line with strict Financial Conduct Authority requirements.
FSCS consumer protection cover.
You may be eligible for compensation if a regulated firm is unable to meet its obligations.
FOS dispute resolution support.
If an insurer fails to act fairly, the Financial Ombudsman Service can step in to resolve disputes.
What our clients say.
We pride ourselves on providing exceptional service, and the feedback from our clients speaks for itself. Here, you can read about the experiences of those who have trusted us with their water damage repairs.
Customer review by Mike Sohn left on 27 Jan 2026
PositionReally appreciated their 24 hour service. Had a burst pipe in the flat and called late at night. Helpful person took notes and got a call back early next morning with somebody sent out later that morning to come and look. Tom came on sight to survey and was just so clear and helpful explaining all the various options we had and how they could help. He went above and beyond in explaining ...★★★★★
Customer review by Lin left on 30 Dec 2025
PositionThe process from beginning to end went extremely smooth thanks to Steve and his team. Their communication is excellent, proactive and helpful.The job was carried out with quality & speed, the result looks fantastic! Very grateful for their repair work. Thank you Steve and team for being so trustworthy. Appreciate you all!★★★★★
Customer review by Carole M left on 24 Aug 2025
PositionDefinitely no hard sell with these good people. I didn’t really know who I should be approaching with my problem, but the very knowledgeable gentleman was able to put me in touch with people who would be able to help. The help I got down the line was first class and am now in a position to get my problem resolved. Such a joy receiving such helpful advice from Water Damage Repairs. Thank you. ★★★★★
Customer review by Mikhel P left on 27 Oct 2025
PositionThe claim process was made simple and all works was sorted.There were some delays but it all came together at the end. Tom who was the PM was helpful, made the process easier.★★★★★
Customer review by Sylvia K left on 17 Jul 2025
PositionWe were pleasantly surprised by how smoothly everything was managed and executed from start to finish. The team took the time to clearly explain each step of the process and maintained full transparency throughout. Dimitru and his team did an excellent job repairing our water damage with great attention to detail, and impressively fast! We always felt well-informed and in good hands. Highly recommended! ★★★★★
Customer review by Gareth L left on 2 Jul 2025
PositionFor us this was a crisis of life challenging proportions. For Allproperty Claims it was a routine job, no drama at all. We left everything to their specialist team. Job done. ★★★★★
Start your claim with confidence.
Get expert guidance from day one and let us manage your claim, repairs, and insurer communication with clarity and care.